1. Introduction
Welcome to Rockford Abrasives. We are committed to protecting your privacy when you visit our website https://rockfordabrasives.com, including all sub-pages such as our Applications page. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our Website.
By accessing or using the Website, you consent to the practices described in this Policy. If you do not agree with this Policy, please do not use our Website.
2. Information We Collect
2.1 Information you provide directly
Details you submit when requesting information about our products (“Abrasives”) or services.
Any other information you voluntarily provide via email, feedback forms or other communications.
2.2 Information we collect automatically
Usage details: your IP address, browser type, operating system, pages viewed, time and date of your visit, referring URL, and other similar analytics.
Cookies and similar tracking technologies (see Section 4).
2.3 Information from third-parties
We may receive information about you from third-party service providers, analytics providers or marketing partners, in accordance with their privacy practices.
3. How We Use Your Information
We use the information we collect for purposes including:
To respond to your inquiries and provide you with product and service information.
To manage and improve the Website (e.g., monitor usage, troubleshoot, detect and prevent fraud).
To send you marketing communications (if you have opted in or if permitted by law).
To comply with legal obligations and enforce our terms and conditions.
4. Cookies & Tracking Technologies
We use cookies, web beacons and similar technologies to automatically collect usage data and personalise your experience. You may set your browser to refuse all or some cookies, but doing so may impact parts of the Website’s functionality. For more details about how we use and manage cookies, please see our Cookie Policy [link if available].
5. Disclosure of Your Information
We may share your information with:
Service providers and contractors who help us operate our Website and business (e.g., hosting, analytics, email services).
Affiliates or business partners, subject to confidentiality obligations.
Legal authorities, when required by law or to protect our rights, property or safety.
In the event of a business sale, merger, acquisition or reorganisation, your information may be transferred as part of that transaction; we will notify you and require confidentiality.
6. International Transfers
If you are located outside the country in which our servers are located, we may transfer your information internationally. We will take appropriate safeguards to protect your personal data in such cases.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights such as:
Accessing your personal information held by us.
Requesting correction, update or deletion of your personal information.
Objecting to or restricting our processing of your information.
Withdrawing your consent (where processing is based on consent).
Opting out of marketing communications.
To exercise these rights, please contact us as noted in Section 9. We may request verification of your identity before acting on your request.
8. Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Usage analytics and aggregated data may be retained longer.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data-handling practices, please contact:
Company Name: Rockford Abrasives
Address: PLOT NO – 363, Phase -1, HSIIDC, Barhi Industrial Area, Ganaur, Sonepat, Haryana, Pincode – 131039
Phone: 9992399992